Conflict

Conflict is hard. When we are in the midst of it there are emotions and emotions don't always serve us well. One has to use that good advice and slow down, be intentional and think through what you want to accomplish. There was a conflict recently where I had to confront a staff member about something. It was something I had covered in staff meetings and new employee orientation. I was not happy that this behavior was continuing. There were other staff members that were commenting on it. This reflected poorly on me, I felt. If I had communicated clearly the first time then this wouldn't be happening. However, I knew that wasn't the whole picture. I was able to clearly and effectively express what I needed and how it would benefit all of us as a staff. It went fine but it provoked emotion and was difficult. I know now that I need to implement more of the skills that I am learning in class. The 3 R's would be relevant however the outcome would still need to be the correcting of the unwanted behavior as there was no middle ground to come to in the end. I am a firm believer that these types of classes and readings need to be read over and over.